Customer Testimonials

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Cars Jan 10, 2023

Friendly and quick service for a free oil change for purchasing my car at this dealership

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Cars Jan 5, 2023

I received outstanding service from Michael Bates Chevrolet. My salesman Randy Warsop went over and above helping me with the purchase of my new vehicle. Nick Payne the Financial Manager also went over and above helping on the financial side.

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Cars Dec 7, 2022

Randy Warsop is the best!!!!! Always professional, informed & friendly!! Bravo Michael Bates Chevy, will more than likely be back in 2-3 years to purchase again!!

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Cars Nov 19, 2022

these guys are great, got me in and explained each step so I was never in the dark. Truly a great service team. Scott Tran in Sales is awesome too, always worked with me and got back with me with the answers I needed.

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Cars Nov 3, 2022

Quick and easy! Fast and efficient, prepared and ready with all paperwork for new car and trade in. New car was clean, polished and staged!

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Cars Oct 19, 2022

Awesome customer service and got an amazing deal. The salesman and staff were very helpful and welcoming.

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Cars Oct 15, 2022

Jeff was very professional/polite & explained everything throughly to me.. Great experience 👍 I always have & will continue to recommend this dealership to my family & friends

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Cars Oct 14, 2022

Extraordinary experience. I am recommending this dealership to any and everyone.

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Cars Oct 6, 2022

Had a recall update,oil change and fuel system flush ,I felt I was there longer than I wanted to be. Next time I will drop off and come back to pickup

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Cars Jul 29, 2022

Mike boik did a wonderful job on getting us approved. He went above and beyond what her had to do. And i was please with the hard work that he did it took him a week but was able to get it done.

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Cars Jul 26, 2022

The service people are polite, efficient, helpful and honest. My salesperson is Karen Kaiser and she is a treasure, What more can you ask for?

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Cars Jun 8, 2022

We have been buying vehicles here for over 5 years and getting our service done here too we couldn?t ask for any better service than we have gotten here.

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Cars May 5, 2022

The staff was amazing and got me in to an awesome Blazer. Mike Boik is truly the best sales rep. I’ve leased two cars now through him and I plan on leasing/buying more in the future with Mike.

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Cars Apr 26, 2022

I have been going to Michael Bates (fomerly Rogers) Chevrolet since 2006. I am on my second car from them and I tell famly and friends it isn't that I am brand loyal to Chevy it is that I am really happy with Michael Bates Chevrolet so I buy cars from their lot. I am always treated with courtesy and respect by their service center too. I am very happy with everyone there.

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Cars Apr 15, 2022

Brittany Collins was excellent. Very patient with all our questions, explained all our options and the available financing terms throughly. Took time to show various features that were new to me. Highest recommendation.

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Cars Apr 10, 2022

Cliff was awesome and I love my new truck. The buying experience was seamless and enjoyable.

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Cars Mar 7, 2022

KELLY WEISS WAS AMAZING AND VERY HELPFUL WASNT PLANING ON RENNEWING MY LEASE RIGHT AWAY, TOLD HER EXCATLY WHAT I WANTED AND SHE WENT ABOVE AND BEYOND FOR ME.

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Cars Feb 11, 2022

Service manager Phil was very easy to work with and and got our car in and out in a timely manner. Took the time to answer all questions and concerns.

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Cars Feb 5, 2022

The manager at Michael Bates Chevrolet was very professional and accommodating to my situation. Although the department would prefer to have cars on site so they can look at the service needs as time becomes available, the manager understood my situation with a large, busy family and worked with me to drop off closer to an anticipated time where he believed they might get to look into the issue I was having. This allowed me to have my car for four extra days. I really appreciated working with me. Then, the car was repaired quickly and for a reasonable price.

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Cars Jan 11, 2022

Everything was handled very well, she worked hard to fill my needs in a vehicle. I would recommend this dealership as a direct result of the service.

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Cars Nov 27, 2021

Over all my experience was pleasant, everyone for the most part was very nice and accommodating to a point but stopped short. Meaning when you purchase a high end used automobile make sure that the tires are as close to being new as possible. You should not have to replace your tires in less than two weeks after purchasing a $50K+ vehicle. I do not play with tires or brakes when it comes to safety period. Over all everything else was fantastic.

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Cars Oct 15, 2021

Very friendly at service desk. Had appointment for oil change and was done in a timely manner. Appreciate everything that has been done for me from sales to service.

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Cars Sep 22, 2021

I had Eric as my salesman. From the moment I opened the door to test driving the trucks Eric helped me the whole way through. He was very approachable and walked me through everything. Thank you. I love the truck

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Cars Aug 11, 2021

fast and friendly service, car was ready in 1 hour , good customer service

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Cars Aug 8, 2021

Meaghan was a truly exceptional service coordinator. Liked her friendly demonear and courtesy.

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Cars Jul 16, 2021

Had an oil change done and six month check up. Great job and was done before they said it would be

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Cars Jul 15, 2021

Initially told it would take at least 3 days for my repair, and they were able to complete the job in one day instead! Pleasant and welcome surprise!

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Cars Jun 30, 2021

Everyone was very welcoming.It was a very pleasant experience

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Cars May 28, 2021

Work was done in a very timely manner. Everyone very courteous.

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Cars May 7, 2021

Very good experience. It only took a short period of time to get my oil changed. Everyone was very efficient and very pleasant to deal with. They got me out of there as soon as possible. No long waiting period which was great.

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Cars Apr 29, 2021

Meagan Coniglio Is great service advisor if you need service for your Chevrolet she is definitely the one to contact I will be getting all my future service and repairs done at Michael Bates Chevrolet.

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Cars Apr 23, 2021

I made an appointment for an oil change. My time wars given and the service was timely and great.

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Cars Apr 5, 2021

I brought my Chevy Volt in for routine maintenance and for a recall issue. Service was great, a very satisfactory experience.

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Cars Mar 25, 2021

I cannot express enough how amazing Meghan was!! So helpful, always available or got back to us right away, answered every question we had and even worked directly with our warranty company to solve things we couldnt navigate on our own. As much as I hope I wont need to see her again for a while, if we need repairs in the future, we absolutely will bring our vehicle back simply to deal directly with Meghan. Thank you so much!!

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Cars Mar 21, 2021

Starter went bad on my 18 Silverado they had it replaced within and couple days

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Cars Mar 20, 2021

Very professional experience from beginning to end!

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Cars Mar 17, 2021

Brought in to replace BCM and reprogram. Reasonable pricing. They also communicated my headlights were not working, so had them replaced also.

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Cars Mar 13, 2021

The entire staff is friendly and accommodating. I have purchased my past few cars here and also bring my vehicle to the service department for routine maintenance.

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Cars Mar 11, 2021

Everything went well a good service department always on the ball

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Cars Mar 7, 2021

I did not buy my vehicle here but I relocated to Woodhaven and picked Bates as a dealer to have oil changed and Any service .. they have been wonderful ! Each experience professional and accommodating ! My next vehicle will be purchased here. !!

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Cars Mar 6, 2021

Baron and the staff at Michael Bates Chevrolet always takes care of me.

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Cars Mar 6, 2021

My sales person Baron Johnson was in a word awesome, he was knowledgeable about the vehicle and most important to me he was patient. Never once did he try to rush me into a decision or pressure me in any way. I finalized the deal, and now own a great new Blazer but in the process I feel I made a new friend in Baron and would without hesitation recommend him and Michael Bates Chevy to anyone

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Cars Mar 5, 2021

I went to have tires rotated. After it was done I asked Meegan to pair my new phone and she did not hesitate. She greeted me with a nice smile asked how I was doing. The rest of the service department all greeted me as well. Everyone is so helpful when I come in for service.

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Cars Mar 4, 2021

Very well satisfied with dealership. Kelly and Nichole were very helpful!!!!

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Cars Mar 4, 2021

Kudo's to saleman Randy Warsop..and also the GM at the dealership. These guys are great and went out of their way to help me complete the buying process. I want to thank Michael Bates (owner) for having these individuals on his staff...Well done..

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Cars Feb 28, 2021

Outstanding Management leadership. Thanks you very, very much!

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Cars Feb 26, 2021

Phil in service dept. is awesome. He was very helpful. Great guy. Also if you need a new car or used Kelly wise is the best saleswoman!

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Cars Feb 25, 2021

MICHAEL BATES CHEVROLET IS GREAT. EVERY DEALER SHOULD STRIVE TO BE LIKE THEM.

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Cars Feb 25, 2021

Nicole was AMAZING! She got me a great deal and got me out of a lease from Jeep. I am happy to be one of her clients again. The whole process went quick. Everyone that I met there was very friendly as well.

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Cars Feb 21, 2021

Scheduled appointment worked well. Duration of repair was close to estimate although 1-1/2 hr for oil change and tire rotation seems a bit long. So, I went across street to shop instead of waiting in lobby.

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Cars Feb 20, 2021

Service Manger Mike Goss was fantastic. I went to him about a reoccurring problem. He took care it! Thanks again Mike!

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Cars Feb 20, 2021

in and out in 30 minutes, waiting room was clean and comfortable and well spaced out with chairs

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Cars Feb 19, 2021

Randy Warsop is an excellent salesperson. He made the purchasing process simple and genuinely cares about the customers he serves. I would highly recommend him to anyone that is shopping for a vehicle.

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Cars Feb 18, 2021

Service was good and the vehicle ran better from the service

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Cars Feb 15, 2021

I just went for an oil change and tire rotation. I was in and out.

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Cars Feb 12, 2021

I've never had a bad experience with this dealership. Always cordial, courteous and helpful. Have to say this time was exceptional for C.S. Brought me another car out on Sunday morning when the one I was using wouldn't start....that's really exceptional! Wouldn't go anywhere else.

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Cars Feb 12, 2021

I just wish that if their are oil leaks noticed on a vehicle during an oil change more effort could be given to finding where from. The need to have the vehicle for up to a week just isn?t convenient.

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Cars Feb 6, 2021

I would recommend Michael Bates Chevrolet to anyone who is looking to buy a new or used car or truck. To anyone who is looking to have service or repair done on a Chevrolet they own. They have always made me feel welcomed and they did what ever it took to take care of me from just a part I needed or to the new Chevrolet Blazer I just bought from Michael Bates Chevrolet. When someone ask me where did I buy my new car I tell them Michael Bates Chevrolet. Who ever reads this and if you are looking ...

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Cars Feb 4, 2021

Trevor and Larry were great to work with. when we picked up car Trevor was told it would take 30 min. to prep the Trailblazer he called us we waited an hour to show up to dealer to pickup the car. then we waited 2 hrs to get the car out of service not sure what tool so long.

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Cars Feb 3, 2021

Great Service Team. Jeff was my service advisor. Excellent interaction with my Issue. Like going there. Clean and positive attitudes there.

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Cars Feb 2, 2021

Very good dealer. My saleslady was not pushy. Gave me a good choice in what to buy. Should have had my tank filled instead of giving a $30.00 fuel card at Speedway.

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Cars Jan 28, 2021

I had an excellent experience buying my new Blazer.

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Cars Dec 29, 2020

super quick very easy, saw the car online and got it the next day

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Cars Nov 12, 2020

Outstanding customer service and quality selection.

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Cars Mar 17, 2020

Baron is the best, got me into a new truck that fits my needs and budget

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Cars Jan 22, 2020

Had no problem nice lot good cars sales was nice let us take our time all in all real nice experience next car I need definitely returning to them for

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Cars Mar 14, 2019

Staff was nice and helpful and the service was very nice. They even helped transfer bed cover and items in my new truck. The only reason why I only gave 4 stars is because the selection of vehicles were limited. I did not get the color I wanted but I got the price that I can afford.

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Cars Aug 7, 2018

Kelly Wise did an amazing job helping me find a truck that was right for me.

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Cars May 6, 2018

Very good experience. Body shop very efficient. Treated well.

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Cars Apr 13, 2018

Walked in for an oil change. I had time constraints. The service department was very accommodating. They were able to service my car in a timely fashion.

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Cars Apr 2, 2018

Our Salem?s man was Ted sims he was very nice and knowledgeable about the vehicles and helped us make the best decision to fit our family. All staff were nice and we have no issues.

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Cars Feb 25, 2018

Return visit for another car. Baron was helpful, as always, getting me immediately into a new vehicle. Closed out old lease, and found new vehicle to suit my needs.

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Cars Feb 7, 2018

Great sales department excellent service would recommend this dealer to all family and friends


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