Customer Testimonials
On my Brother in law's recommendation I dealt with Erik Capion and he was right. My wife's lease on her F-150 was close to being up and with her being spoiled by driving 4x4 trucks for the last 6yrs., she wanted another one. We decided to purchase a used vehicle this time around as lease's are outrageous now. Erik sold us a 2021 Silverado at a great price with no Bulls%#t and low mileage. Needless to say, she is very happy with it as I am too. I'm sure there are other great sales persons at ...
Nick was great! He followed up on things I asked him for information on and even helped me with fixing something that I made a mistake on.
Had a wonderful experience working with Justin H and Nick P with my new lease. This is my 4th lease with them and always have a great experience. Very helpfully getting you what you are looking for within a decent price range.
Outstanding dealership I buy all my vehicles from there salespeople are very nice and helpful Kelly wise has always taken care of my family
This is my second lease from Baron Johnson, and each time has been nothing short of amazing. He's very efficient! I will definitely recommend. Ezra George was a great help as always!
Sherry in the service department was very polite and professional, while short of staff. It's a testament to her dedication and skills in ensuring a positive experience for customers.
Michael Bates was on my list of dealerships to visit to look for a lease for my son. Baron Johnson was available to help and from start to finish was exceptional. My son is happy with his new vehicle and we look forward to many more years of leasing with Baron and Michael Bates
I’m giving this dealership a try. Everyone is helpful and know about their vehicles.
The service advisors were responsive and courteous. The repair time was quick. Good job by all.
Brittany Collins was a great person to work with. Very friendly and patient with all my questions. I would definitely recommend her.
Brittany Collins was the best to work with.. very friendly and nice to work with.
Service always very good everyone always helpful service department fast and courteous and job well done thank you
The service department is excellent. I bought my vehicle from this dealer and they also maintain it for me. Vince Smith is my service advisor and he goes over and beyond for me. He is kind and courteous. He has always been honest and transparent with me in regards to my vehicle and any necessary services, and as a single woman, that is so important to me! Thank you again for the great service and the car wash!!
Everyone is very friendly and helpful. Barron is a great salesman does what it takes to make you happy. Financing was a breeze. Parts department is also top grade! Great chevy dealer. My kind of people!
Kelly Wize was very helpful getting me into a new Blazer. Will definitely be using this dealership again.
I had a problem with my brand new equinox and my selling dealership would not warranty it but Michael bates got it covered under warranty. I will be switching my selling dealership .
I've had nothing but positive experiences when dealing with the service department and the sales department
Special shout out to John in the service dept for being very friendly and taking care of my blazer in a timely manner always looking out for the customers and for the young gentleman that took me back and forth to work when I needed a ride and that’s why I keep going back to Michael Bates because they care about their customers!!
Always prompt friendly and efficient. Would not want to take my car anywhere else. Jon and Vince are very helpful!!
The exact Red Equinox Premier we had been searching for in stock available for test drive. Test drove immediately fell in love and wanted to purchase. Our sales Consultant Kelly Wise negotiated getting us a great deal was friendly and pleasure to deal with.
Great customer service and attention to detail. This is my second purchase at this dealership. I will be sure to come back and refer others.
I arrived for my appointment for a recall, The advisor was most helpful and the car was done in less than an hour.
Randy Warsop goes over and above to help us every time. He makes sure we get the car we want at a fair price.
Except for the wait for the car to come in, everything went great. Thank you
Very happy with the work done on my truck. I always will take my truck to Michael Bates when it needs anything done to it.
I have leased cars, and bought my last car, from This dealership. They are nice people. Honest people. I trust them. They have given me some great deals and beat Fords best price more than once!! I trust them to perform Service on my car too. I love the fact I can schedule service appts around my schedule. The dealership is clean and always in pristine condition. And they have some great people that work there- the latest that wowed me was Vince Smith. He assisted me w my service appt and even was kind enough to wash my car ...
Purchasing our new 2022 Equinox was truly a pleasurable experience. We received excellent service from both Steve Hinojosa and Nick Payne. They both did their utmost best to provide us with a beautiful vehicle.
On Star Sent an email indicating a problem with ABS. The dealership went above and beyond, with no service loaner vehicles available, they were able to plug into the car and there was nothing wrong! Peace of mind to know it was ok to continue driving!
This dealership is first rate from sales to service. We have other dealerships in the area but we keep coming back because everything is done in a professional manner.
Jeff in service was wonderful......he was prompt and clear in his communications and made me feel like a valued customer.
Phil peters always keeps me informed of the process and gives accurate estimates on time they’ll need my vehicle. He always remembers me and instills me with confidence that the job will be done correctly
Jeff in Service was terrific, he provided an exceptional customer experience. Michael Bates Chevrolet service always does a nice job.
Service Reps were awesome and very courteous. I always enjoy coming here Thank you for your professionalism.
Karen k has been my "car guru" since 1996. She always keeps me informed on the best deals and what will work for me and my family. Team KAREN K. forever.
Baron Johnson provides the experience and knowledge to come up with the auto that suits my budget and desired features. Very friendly and efficient to seal a deal and out the door in one hour. 👍
Always have excellent service and very friendly and helpful staff. Highly recommend this dealership over any Chevrolet dealership in the area.
My appointment was kept right on time. They were very friendly and efficient. I highly recommend them for their oil changes and tire rotation.
I love this place. Amazing service. Quick and knowledgeable. Meagan Coniglio is a gem. Very informed and keeps you informed every step too.
The service is good,friendly .and patience employees.happy I can use the Wi-Fi while waiting,
See Randy for a friendly and positive buying experience. Very clean and welcoming environment…. Knowledgeable award winning service team. Bates Chevrolet has our future business. ONLINE….ANYTIME.
Absolutely great customer service! Kelly helped me get the vehicle I want at the price I want! Definitely would recommend friends and family to talk to Kelly!
Everything was great. I plan on returning for my next lease. Especially for the team there. I also received a gas card with my lease
Randy is and has always been outstanding! My father has also bought numerous vehicles from him. He is definitely an asset for the your dealership!
Thank you for correcting the problem the vehicle had for several months. Went to another dealership and car sat for 10 days and was never looked at
Enjoyable experience. The employees are friendly but professional. I have never been to this dealership before but will definitely recommend this car dealer to others.
Everyone bent over backwards to service me. All the employees I passed greeted were friendly and asked if they could help me. Service department is just great.
Fast and efficient service.The employees are friendly ,yet professional.The lounge neat and clean and the coffee was very good. I will continue to buy or lease my vehicles at Michael Bates Chevrolet.
For the first time ever at the body shop, we had a great & smooth experience. Than you for bringing in the much needed new manager!
I made an appt for my first oil change on my lease. When I dropped my car off, I was greeted right away. Brandon was very friendly and helpful. He called me about an hour later for pick up. It was my first time having service done through them and I have no complaints!
Scott was great to work with. Easy and Friendly environment. I didn’t feel pressure to purchase items that I did not feel were necessary.
Great job by Baron Johnson. He has always done an amazing job understanding the limits of his clients. He uses and respects his clients limitations unlike any other salesperson. It is a shame of the lack of cameros at Michael Bates.
Phil peters was are help today. Phil did an awesome job taking care of us today. Thank you Phil Peters!!!! Micheal bates Chevrolet gets the job done.
everyone was very helpful and friendly. the showroom was beautiful. beautiful cars well lite. sales staff were very friendly. love my new trax. thanks Nicole.
Always the best!!!!! Phil is amazing!!!!! Everyone is couldn't ask for a better dealership!!!! Always take the best care of me!!!! I will always come back to Bates Chevy
Deshoun was awesome. I've leasted my last 3 vehicles from him. Hes friendly and knowledgeable. Everyone else at the dealership is friendly and helpful
Great service friendly staff and overall great experience,salesman Joe Flood,and the service department went above and beyond to get me in and out as fast as possible,despite a snow storm ! Two thumbs up
Scott Tran was an amazing salesman! He was able to help me find the truck I wanted and did not waste any time. I would recommend anyone looking for a "no frills", honest, hard-working salesman go to Scott for all of their needs.
Nate Ward is an amazing salesman! Leased a 2020 Blazer AND a 2020 Equinox today. Very smooth transactions, no surprises, very patient as we tried to figure out which two vehicles to get without having to sell our firstborn to get them. Most importantly he was great with running prices on the different colors of Equinox to help my daughter get a color she liked. (Pacific Blue.) Ezra was also very pleasant and easy to work with, had both vehicles financed and ready in a very timely manner.
very professional and efficient always welcoming and friendly puts the customer first Randy Warsop is the best Larry Curcuro is also very friendly and caring
My family has purchased vehicles from Michael Bates for many years, my last two purchases have been from them as well. Barron is wonderful to work with and will do whatever it takes to ensure that you leave in what you want! Larry in the finance department is just as great and even stayed after hours to get my approval! Thanks again you guys for making me a satisfied customer once again! You two make a fantastic team!
I cannot say enough abut Baron, he was professional from the moment I walked in the door till the very end. he listened to my concerns and addressed them all. Made me feel comfortable with my decision and explained everything that would be happening. I know it can be frustrating to deal with people all day long but he never once seemed exasperated by my requests asking him to go back and see if they could make my payments lower. He was very easy to talk with and a "true gentleman". I would not hesitate to refer my ...
This was by far one of the best car buying experiences we have had in a long time. All of the associates we met and worked with kind, very straightforward and never pressured us into buying something that we did not want. Thank you to Baron Johnson our salesman for his outstanding service to us.
I like the appointment protocol. I also received $10 off through a mail coupon. So the price I paid beat any of the little independent shops I've checked. Good work!
Called to make an appointment on Monday was told that they were booked got an email,for a 8:30 time aw there a little early talked with other customers for awhile then Randy came in he sold me the truck asked how everything was told him I was just in for an oil changes told me of I had any problems to come see him everything went well next thing I knew my truck was done, I bought the truck here and believe in going back to we're I bought it from the service is good I get to talk ...
Brandon Queen went out of his way to locate wipers for my vehicle. The parts department did not have the wipers and Brandon had them delivered.
GREAT - BEST DEALERSHIP I'VE BOUGHT WITH in my 75 years buying cars. Salesman was easy to work with helping me decide suv was best choice for me.
Brandon Queen delivered great customer service. He kept me updated every step of the way! I would definitely revisit this dealership again! Thanks a lot Brandon
Quick and speedy service. Easy to setup an appointment and work done in time specified. Also received email confirmation about the service appointment which is a bonus.
Great service department! Dealt with my vehicle needs in a timely fashion. Didn’t have an appointment but still took care of my vehicle. This dealership is highly recommended
Great dealership to work with. Very speedy and friendly. Will take the time to show you around. Show you the vehicles and make sure you get what you need.
Serviced both of our vehicles same day. Excellent service! Scheduled the service for the same day we called and completed the service on both vehicles in less than the time estimated.
Phil made my service experience positive & efficient at Michael Bates Chevrolet! Two vehicles taken care of quickly! Everyone I dealt with was polite, thoughtful & kind.
Very satisfied with the work. My only complaint is I brought it in on a Tuesday when you didn’t even look at it until the following Monday. If you could have called me the night before I would have brought it in then or 7:00 that morning.
Service Rep, Brandon, did a great job!!! He secured a courtesy vehicle for me and kept me informed of the service my car needed during the process.
I WAS GREATFUL THAT THEY DID FIND THE ISSUE WITH MY CAR AT THIS TIME. ALL IS FIXED AND WORKING PROPERLY AND WAS ABLE TO HAVE A LOANER. PHIL GOES ABOVE AND BEYOND SERVICE. THANK YOU
Good experience, work done to my satisfaction, can't understand 25 word minimum, I said what I had to say in seven words, you're too denanding
Surprisingly went for low air in tire. Had nail in tire. In and out in less than an hour and no charge! thanks Appreciate your help
Routine oil change on my Traverse. My car went back when I arrived, comfortable waiting area with coffee bar and snacks, quick service while I waited.
The service dept. answered the phone at 7 am and got me scheduled for service the same day. When I came in, they also were able to schedule my 2nd vehicle for service later the same day! Excellent customer experience!
It has been a pleasure to work with Kelly over the past few years. I look forward to continuing to lease vehicles from her I the future.
I only had my Blazer for 10 days when I found a nail in my tire. Brandon explained to me that the nail was in a place that wouldn’t be a good fix so I would need a new tire. Since my car is a 2020 the tire had to be ordered. Brandon offered to have the spare put on to get me through the weekend. We decided to just leave the car there until Monday when the tire came in. I’m am so glad we purchased the tire protection plan!