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Proudly serving the Detroit & Toledo Metro Areas, our reputation is built on the lasting relationships that we have developed over the years- through commitment to our community, employees, and customers. We are open 6 days a week and conveniently located off I-75 in Woodhaven, MI.
While at the dealership, enjoy amenities such as: complimentary wi-fi, a selection of hot and cold beverages, and snacks. Our comfortable guest lounge is equipped with a charging station for your electronic devices and a large flat screen TV. A children's area with games, toys, and a beautiful saltwater aquarium will keep the little ones occupied while you wait. Courtesy transportation to your home, work, or nearby shopping is also available.
Our reputation for top-notch customer service is based on a simple recipe: treat people fairly, offer incredible value, and never take their time or business for granted. We can't wait to show you the Michael Bates Chevrolet, Inc. difference! Give us a call at (866) 468-5067, or stop by our dealership.
Our Finance Specialist work with a variety of lending institutions and use the strength of our business relationships to get you approved at the best, most competitive rates. We work with all credit situations from excellent to bruised. Have you been turned down elsewhere? We can help!
Our Reviews
My friend took his vehicle in to be fixed“Bates Chevrolet on Allen rd in wood haven MICHIGAN has had my Yukon going on 4 months. i stopped by about a week ago and found that they have taken my vehicle off their property i ask why and was told by Sherry the manager of the service dept that they didnt want me coming there and stealing my vehicle off of their property. YES I DO HAVE A ATTORNEY. OH and my bill went from 5000 to 8400 and my vehicle doesn't run it is the same as when i took it to them, they don’t know what is wrong with it.” He has tried contacting them MANY times!!
On my Brother in law's recommendation I dealt with Erik Capion and he was right. My wife's lease on her F-150 was close to being up and with her being spoiled by driving 4x4 trucks for the last 6yrs., she wanted another one. We decided to purchase a used vehicle this time around as lease's are outrageous now. Erik sold us a 2021 Silverado at a great price with no Bulls%#t and low mileage. Needless to say, she is very happy with it as I am too. I'm sure there are other great sales persons at Bates Chevrolet but Erik is my sales guy for any future purchases. Keep up the good work Erik, you are appreciated. Thanks Again Don Monk.
Nick was great! He followed up on things I asked him for information on and even helped me with fixing something that I made a mistake on.
Had a wonderful experience working with Justin H and Nick P with my new lease. This is my 4th lease with them and always have a great experience. Very helpfully getting you what you are looking for within a decent price range.
i have bought from michael bates / rodgers chevrolet for over 20 years and iam done with them, i purchased 2021 chevy equinox premier brand new and bought he best gm bumper to bumper warranty they have cost me $3500 the one time i go to use it in the winter when my turbo went bad they said it was'nt covered do to the weather casued i say prove that, gm warranty rep said it was on the 10 page contract they gave me at closing which they didnt so i had to pay the $500 to fix it never ever buy a extended warranty from the if i had known this i would have bought it or the car this dealership is all about the money and not about the people.
Outstanding dealership I buy all my vehicles from there salespeople are very nice and helpful Kelly wise has always taken care of my family
This is my second lease from Baron Johnson, and each time has been nothing short of amazing. He's very efficient! I will definitely recommend. Ezra George was a great help as always!
Sherry in the service department was very polite and professional, while short of staff. It's a testament to her dedication and skills in ensuring a positive experience for customers.
Took 6 1/2 weeks to not 1 1/2 as told. Not acceptable! This after waiting 6 weeks for an appointment.
Michael Bates was on my list of dealerships to visit to look for a lease for my son. Baron Johnson was available to help and from start to finish was exceptional. My son is happy with his new vehicle and we look forward to many more years of leasing with Baron and Michael Bates
I’m giving this dealership a try. Everyone is helpful and know about their vehicles.
In the beginning Michael Bates service department was very good very courteous service but as soon as my warranty was up I didn't get the same treatment that I did when my warranty was active. I have some oil spray that was seen underneath my hood took it to them to see why that oil was in that area they really could not figure it out at first after taking it back this last time they discovered the issue they supposed to have fixed it I paid over $1,000 and I still have the same issues going on and I cannot get no answers and all they want me to do is pay for another evaluation all over again which I refuse to. Also they put a control arm on the right side of my vehicle as well as brakes and rotors I've been noticing a little noise coming from the right side of my vehicle I took it back up there to let them know that I was hearing noises that I never had before I took it there and one of the service clerks told me that it was nothing it was just the type of brake pad material that they use now and it was nothing but I'm still experiencing the noise and it's getting on my nerve and I will never bring my car back to them to look at another problem ever again no respect for loyal customers who have spent a lot of money in that establishment.
The service advisors were responsive and courteous. The repair time was quick. Good job by all.
Brittany Collins was the best to work with.. very friendly and nice to work with.
Brittany Collins was a great person to work with. Very friendly and patient with all my questions. I would definitely recommend her.